Frequently asked questions (FAQs)

What do I need to remember when creating my finished artwork?

Your print files

I need the die-cut for one of your products. Where can I get it from?

PDF/EPS print templates

I cannot create the design or layout myself. What should I do?

Layout service Design templates

I cannot find a suitable print product or it cannot be configured to suit my requirements. What are my options?

Offer request

How long will it take for me to receive my print products?

Delivery times

I am unhappy with the product provided. Where can I make a complaint?

Feedback and complaints